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Director of Community & Protective Services

Job Summary
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Red Deer County has a permanent, full-time position for a dynamic and highly motivated Director of Community & Protective Services to supplement our ongoing focus in the delivery of customer service excellence.

Located in the heart of Central Alberta, Red Deer County provides a wonderful mix of rural and urban amenities. Over 97% of County residents report high satisfaction with their quality of life, making Red Deer County a great destination for both living and working.

Red Deer County is a great place to work! It is much more than just a job to go to. It is a place where everyone plays an important role. At Red Deer County, we believe that mutual trust and respect, shared responsibility, and open communication are essential characteristics for creating personal success within a first class working environment.

Red Deer County has a permanent, full-time position for a dynamic and highly motivated Director of Community & Protective Services to supplement our ongoing focus in the delivery of customer service excellence.

Key Responsibilities

As a member of Red Deer County’s senior management team reporting to the County Manager, the Director of Community & Protective Services provides departmental supervision, guidance, and leadership in the provision of Community and Protective Services.

Additional related duties of the Director of Community & Protective Services position include, but are not limited to:

  • Plans, directs, coaches, supervises, and coordinates the operation of the Community & Protective Services Department and the interaction of the department with other County departments and services.
  • Manages direct reports of all Community and Protective Services departmental activities.
  • Prepares a departmental business plan and budget, and assists in the preparation of corporate annual and long range resource plans in accordance with the goals and objectives of County Council.
  • Acts as a resource to boards, committees, and commissions, as assigned.
  • Develops a long-range replacement plan for all equipment and facilities. Ensures that all necessary departmental facilities and equipment are maintained in an up-to-date manner.
  • Participates in the formation and/or operation of various external municipal committees as they relate to departmental functions and issues.
  • Ensures that Fire Services has a comprehensive, systematic approach to volunteer recruitment and training.
  • Ensures that County Patrol has an operating protocol which is updated regularly and which is consistent with all Provincial laws and regulations.
  • Supervise the Community Services Manager and staff in the respect Family and Community Support Services, recreation, transit, community hall support, cemeteries, inter-municipal agreements, etc.
  • Attend any and all meetings of County Council, as required by the County Manager; and prepare reports and requests for decisions on key matters.
  • Develops and implements appropriate safety and risk management procedures within the departments.
  • Supervise and liaise with various consulting agencies working under contract for the County.
  • Directs and conducts research relative to bylaws, policies, management reports, etc., and ensure that relative departmental bylaws are up to date.
  • Available to respond to emergency situations during and after business hours, as required.
  • Undertakes other tasks, projects, and responsibilities as required, within the scope of the position or as assigned


  • Completion of a post-secondary diploma or degree program in Business or Public Administration and/or a record of professional and personal development in Protective Services and/or Community Services, to support a leadership and management role.
  • Seven (7) to (10) years of progressively responsible positions in the public and/or private sector, with a senior role concentrated in at least one of the key service areas of fire, police, rescue, or community services.
  • Positive record of working effectively with elected officials, volunteer boards and communities.
  • Effective management, team building, leadership, and supervisory strengths, with a commitment to continuous improvement towards customer service excellence.
  • Knowledge of municipal legislation, such as the Municipal Government Act, other relevant statutes, and selected administrative law.
  • Excellent facilitation and networking skills to enable strategic partnerships.
  • Proficiency with MS Officer applications (Word, Excel, Outlook)
  • Ability to thrive in a fast-paced, multi-tasking and deadline orientated environment.
  • Criminal Records Check.
  • Valid Class 5 Drivers’ License.
  • Experience in a local government environment is also considered an asset.

**A full position description can be provided upon request**


Additional Information
This is a permanent, full-time position (35 hours/week). Red Deer County offers a competitive compensation package (medical/dental, health spending, pension program, and learning & wellness program), learning opportunities and work hours that enable a superior work-life balance.

Qualified parties are requested to submit a detailed resume and cover letter to the Human Resources Department no later than 12:00 p.m., Friday, October 13th 2017 to:


  1. Dennis - Human Resources Coordinator
    Red Deer County Centre
    38106 Range Road 275
    Red Deer County, AB T4S 2L9


We thank all applicants for their interest; however, only those invited for an interview will be contacted.

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Employer Contact
Jennifer Dennis
Additional Job Information
Salary Range:
Applications Taken Until:
October 13, 2017

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